Unfortunately our Event is fully booked and we can't take any further registrations.
Join us at the first edition of A New Day For Commerce - a day completely dedicated to everything commerce. Learn about the latest in commerce - from B2C to B2B and D2C commerce, order management and payments - to help you maximise revenue, decrease costs by an average of 26%, and drive success now for you and your consumers.
This will be THE commerce event of 2023 to bookmark! You will hear from a community of industry peers, partners and experts sharing insights and strategies that reduce costs and increase profits with Commerce Cloud. Be inspired by case studies, success stories, hands-on learning, and valuable networking to unlock performance that gains efficiencies and innovation. Join us to navigate success now for your commerce business and learn from your commerce community. Whether you are at the business or IT side of your organisation we have organised a plethora of activities and content - from tech expert meet & greets and solution deep dives for developers and architects to customer cases and discussions around the future of commerce.
Join us at any of our Salesforce and Partner-led sessions where we take a closer look at Commerce Cloud and Customer Success. Or visit the expo & partner marketplace area and connect with experts across the Commerce Cloud community. Our vibrant partner ecosystem will help bring everything commerce to life via the booths and sessions throughout the day. All of the content and sessions of the day are being divided into convenient tracks as described below.
Track 1: Salesforce Commerce Track
Learn how to create B2B experiences with the Salesforce e-commerce platform and the partner ecosystem. Find out how to provide easy self-service for online purchases and a convenient, consumer-centric shopping experience - anytime, anywhere, on any device.
Track 2: B2C Commerce Track
Connect to shoppers anytime, anywhere with B2C Commerce. Learn how Salesforce and the partner ecosystem can help you create unified, intelligent digital commerce experiences — both online and in the store. From a templated-approach to composable storefronts and custom headless you can take control of your digital experience and unlock agility.
Track 3: Post-Purchase & Loyalty Track
How to Win Loyalty with a Connected Post-Purchase Experience - Join Salesforce and the partner ecosystem to learn how you can drive loyalty and deliver flexible, omni-channel order management anywhere in the world.
Track 4: Commerce Innovation Track
Discover first hand the how behind the wow as we deep dive into the solution and discuss various journeys to success in both B2C Commerce and Salesforce Commerce for B2B and D2C.
Join the main event for commerce pros and learn how to maximize revenue now and get value fast, from discovery to delivery, on the platform trusted by industry-leading brands.
Speakers: Lynette David - Global Head of Product Development at Heineken with Kelly Thacker - SVP Product Marketing at Salesforce
Nicole Lesterhuis - VP, Head of Ecommerce & Membership EMEA at Esprit with Luke Ball - SVP Product Management at Salesforce
Michael Affronti - SVP and GM Commerce Cloud at Salesforce
Join one of our breakout sessions, tailored to your business
Track 1: Optimize & Transform D2C & B2B with Salesforce Commerce
Join us to learn how to transform your B2B and DTC relationships to. make online buying easy and extend your reach to audiences old and new.
Speakers: Luke Ball - SVP Product Management with Gurpreet Kaur - Director PMM EMEA, at Salesforce
Track 2: Energize & Optimize Your Shopper Journey with B2C Commerce Innovation
Learn how you can deliver commerce your way with templates to launch fast and composable storefront to get things just right. We’ll take a closer look at all the new trends in B2C Commerce and how our roadmap & features help you address your challenges today so you can focus on delivering the future of shopping tomorrow.
Speakers: Marc Broer - Chief Information Officer at Etos | Christopher Todd - Senior Vice President Digital Commerce at Karl Lagerfeld with Igor Faletski - VP Product Management and Mike Kolman - Sr. PMM EMEA at Salesforce
Track 3: Drive Efficiency and Cut Costs with Order Management
Join us to learn how to cut costs and drive efficient growth with the customer-first order management system.
Speakers: Philip Egan - Director Product Management, Salesforce | Ludivine Gaboriaud - Sr. Product Marketing Manager, Salesforce | Hayder Assam - Principal Solutions Engineer, Salesforce | Tim de Kamper - VP of eCommerce & Partner, DEPT® | Lennert de Rudder - Commerce Lead, Deloitte Belgium
Track 4: Accelerating time to value: how LeasePlan launched a new remarketing platform in 14 countries in 5 months
Speed is one of the main drivers of success in digital transformations. Leaseplan was faced with the challenge to roll out a very complex and completely new platform in a record time. They partnered with Salesforce Professional Services and built the new car remarketing platform for 14 countries in only 5 months. Join the session to hear key lessons from the multi-cloud implementation and learn how you can accelerate your speed to value.
Speakers: Charlotte Sioen - Global Remarketing Excellence Lead at LeasePlan with Christian Sylvestre, RVP Commerce Practice Leader Northern Europe at Salesforce
Join one of our partners' sessions
Track 1: Waeg - Discover how Flex IT is driving growth with B2B Commerce
In today's reality, it's challenging for any organisation to balance the increasing needs of the market and the needs of the business while aligning with the urgency of driving results and growth. In this session understand how expanding digitally with B2B Commerce allows you not only to get to market faster with proven ROI but also to create a sustainable self-service customer strategy that empowers your sales teams, customers, and internal structure.
Speakers: Chris Timmerman - Managing Partner at Waeg, an IBM Company with Andreas Mayer - CEO at Flex IT
Track 2: FORWARD - The vidaXL success story: a feature packed webshop and fast time-to-market in 34+ countries
Together with Frank Haenen (Webshop Manager at vidaXL), FORWARD will be discussing the successful implementation of a proof of concept for Salesforce Commerce Cloud at vidaXL, which was completed in just 8 weeks and led to a full roll-out to over 34 countries in just a few months time. The project involved running a B2B commerce solution (going live soon) on the B2C platform, as well as the creation of a subscription services offering, the implementation of a custom auctioning engine and lots more. These efforts demonstrate the flexibility and capabilities of Salesforce Commerce Cloud in supporting the needs of various types of businesses.
Speakers: Bruno Braes - Founder & Managing Partner, FORWARD | Brecht Morrhey – Solution Architect at FORWARD | Kevin van der Strateten - co-CEO at FORWARD | Frank Haenen - Webshop Manager at vidaXL
Track 3: DEPT® - Gall & Gall's digital transformation journey
In this panel, we will discuss Gall & Gall’s digital transformation journey. As one of The Netherlands’ oldest liquor stores and part of Ahold Delhaize, Gall & Gall has embarked on a digital transformation journey in recent years, resulting in the launch of innovative products and digital growth. Their story is truly inspiring, and we will delve into their journey so far, their current status, and future plans for eCommerce, Omni Channel, Marketing, Loyalty, and Technology.
Speakers: Sarah Wubben - Managing Director DEPT® NL, DEPT® with Gall & Gall's Denise van de Bilt – Product Owner Omnichannel | Maurice le Fevre – Head of Tech Customer Technology | Annemijn Hofdijk – Manager E-commerce | Marit van Rozendaal – Manager Loyalty & Personalization
Track 4: Emakina - Why did Rituals take the step to Headless and how did they start?
Composable architecture and headless frontends are a hype. A lot of companies are thinking to move in that direction. However, Is it always a good move? In this track we will explain why Rituals took the step and how they started their transition.
Speaker: Dirk Jan van der Pol - Solution Architect at Emakina
Join one of our partners' sessions
Track 1: Deloitte - Leveraging a composable architecture with Salesforce
Composable is a hot topic in digital commerce as it can be an accelerator to strengthen your brand and grow your business. On the other hand, having many system to deliver a customer experience, also impact internal/business user experience and potential efficiency gains. Join Claes Justesen and Lennert De Rudder from Deloitte Digital, to understand how to best balance a fast go-to-market and amazing customer experience with composable architectures while ensuring internal adoption & efficiency, not leaving your business users in the dark.
Speakers: Sudev Nath - Commerce Practice Lead at Deloitte NL with Lennert de Rudder - Commerce Practice Lead at Deloitte BE
Track 2: Wolfpack Agency - Stichd - A Salesforce journey at F1 speed
A story about how a B2B company became a leading force in the F1 Ecommerce world. During this session Wolfpack Agency, together with its partner Stichd will take you on a journey on how Stichd has been able to rapidly scale up a sustainable E-commerce ecosystem with Salesforce. We'' be diving into topics such as:- Main challenges in setting up and scaling a Ecommerce ecosystem- Key factors for sustainable success- How to build your team- Partnership
Speakers: Koen den Hollander - Founder at WolfPack Agency with Carlo Klaasse - Head of Ecommerce and Luuk Roestenberg - Head of Digital Solutions at Stichd
Track 3: Impact - Boost sales and service efficiency through composable post-purchase experiences
Today, customers expect awesome experiences across any touchpoint. Fifty percent of customers say that a great service experience is as important as the product itself. Consequently, service and sales become one as any customer interaction at any channel is an opportunity for a great service experience and equally a moment to upsell, re-sell, and convert returns. Discover how IMPACT’s global customers in B2B and B2C take advantage of Salesforce’s multi-cloud solutions and real-time data capabilities to boost service efficiencies and sales. IMPACT will also share valuable expert advice on challenges and lessons learned.
Speakers: Lars Cimber - Director of Cloud Commerce & Salesforce with Kristine Tygesen - Salesforce Business Consultant at IMPACT
Track 4: PwC - Vertical take-off: A new direction for B2B Marketplaces
Marketplace growth is outpacing the growth of ‘traditional’ eCommerce. Vertical marketplaces are an important driver of that growth, however they require a significant amount of creativity, skills and stamina to build. We will discuss when setting up a vertical marketplace could be the right move for your company.
Speakers: Pascal Kohlhase- Digital Sales Centre of Excellence Lead at PwC EMEA with Soebhaash Dihal- Senior Manager & Digital Commerce SME Customer Consulting at PwC Netherlands
Grab a drink and join your host, Nick Botter - VP Strategy & Innovation at Valtech in the Great Commerce debate with leaders and trailblazers from different brands and technology partners. It will be a very entertaining and sharp discussion through a set of challenging statements guiding us from Strategy to Execution with a group of people who have different angles and views. What do they really think about composable commerce, how do you escape the sea of sameness, marketplaces a channel or a competitor, free delivery or not? We will also engage with the audience to see what you all think about it and define what Great Commerce looks like together!
Speakers: Christopher Todd - Senior Vice President Digital Commerce, Karl Lagerfeld | Franck Devaux - Regional Vice President EMEA, Threekit | Marc Broer - CIO, Etos | Kevin Laymoun - VP Go-to-Market, Constructor | Wim Van Horen - Director of Sales, EMEA, Contentstack
It’s time to refuel before the afterparty! Share insights you gained with each other, ask your questions or just have a laugh with other attendees during dinner. We will have a special treat for you during dinner. Bruno Braes - Founder & Managing Partner at FORWARD - our Gold Partner - will introduce you to FastForward, the Composable Commerce Accelerator. It will be a unique opportunity to learn how a Headless Storefront can benefit your brand and personally meet and greet with FORWARD's experts.
It’s time for the much-awaited Afterparty! You will be welcomed by Roelant Prins, Chief Commerce Officer at Adyen. Want to see how Salesforce users can leverage cross-channel customer data to increase the Return on Ad Spend and gain insight into the real Customer Lifetime Value without any technical investment? Roelant will give you an exclusive sneak peek with a product’s beta-launch resulting from a partnership between Adyen and Salesforce. Don’t miss it!
During the commerce day we will do recordings of the podcast "aanjagers", our Dutch podcast geared towards people who drive change in organisations. Patrick Willer is always busy with what the future has to offer. As innovation Officer at Salesforce he loves to engages with change makers to discuss whats next. The commerce day will be all about the latest and greatest in commerce technology and we will engage with trailblazers to record their plans, thoughts and dreams to innovate.
Do you want to know the easiest and fastest way to reach Van Bleiswijkstraat 8? We’re happy to show you the way! The Westergas is easy to reach, both by car and public transport. By bus it is 20 minutes from Amsterdam central station. The most convenient parking facility is at Q-Park Westergasfabriek. We recommend reserving a day ticket in advance.
© Copyright 2026 Salesforce.com, inc. All rights reserved. Various trademarks held by their respective owners. Salesforce.com, inc. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States